Last Updated: 08/10/2025
1. Introduction and Use of Website
Welcome to Zyphor Ceramic Coating. By accessing or purchasing from our website, you agree to the Terms & Conditions and acknowledge our Privacy Policy outlined on this page. These terms apply to all visitors, customers, and users of our site. If you do not agree with any part of this page, you should discontinue the use of our website and services.
By using our website, you confirm that you are at least 18 years of age and that all information provided by you is accurate and truthful. You agree not to misuse, copy, reproduce, or distribute any content from our website without written permission. We reserve the right to refuse service, restrict access, or cancel orders if we believe misuse or fraudulent activity has occurred.
2. Product Information and Disclaimer
Zyphor Ceramic Coating offers a range of ceramic coating products including borophene coatings, graphene coatings, marine coatings, and self-healing coatings. While we strive to provide accurate product descriptions and performance information, actual results may vary depending on preparation, application technique, environmental conditions, and the condition of the surface being treated. Any damage caused by incorrect preparation, improper application, or misuse of the product is the responsibility of the customer. We are not liable for coating failure resulting from user error, poor maintenance, or environmental exposure.
3. Orders, Payments, and Pricing
All prices on our website are listed in AUD and may change without notice. Orders must be fully paid before dispatch. Once your order is placed, you will receive an order confirmation via email. If an issue arises with payment, product availability, or order verification, we reserve the right to cancel or suspend your order. In such cases, we will notify you as soon as possible.
4. Shipping and Delivery
We make every effort to process and ship orders promptly. Delivery times, however, may vary based on your location and courier service operations. External factors such as customs delays, courier issues, or unforeseen disruptions are outside our control. Customers are responsible for ensuring that all shipping details provided are correct. If a parcel is lost or arrives damaged, please contact us immediately so we can assist with a resolution.
5. Limitation of Liability
To the maximum extent permitted by law, Zyphor Ceramic Coating shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited strictly to the amount paid for the product in question. We are not responsible for damages caused to vehicles, surfaces, property, or personal items resulting from incorrect product usage or user negligence.
6. Intellectual Property
All content on this website, including text, images, product descriptions, branding, logos, graphics, and layout, belongs to Zyphor Ceramic Coating and is protected by intellectual property laws. No part of the website may be copied, distributed, or reused without written permission.
PRIVACY POLICY
1. Information We Collect
We collect personal information such as your name, email address, phone number, shipping and billing address, and order details when you purchase from our store. We also collect non-personal data including browser information, IP address, and website usage data through cookies and analytics tools. Your payment information is processed securely through trusted third-party payment processors and is never stored directly on our servers.
2. How We Use Your Information
Your information is used to process and deliver orders, provide customer support, improve our website experience, send updates regarding your orders, and deliver promotional content if you choose to subscribe. We may also use your information to prevent fraud, maintain system security, and analyse user behaviour to improve website performance. Zyphor Ceramic Coating does not sell, rent, or trade your personal data to any third party.
3. Sharing Your Information
We share your information only with trusted service providers who assist in essential operations such as payment processing, shipping, website hosting, and analytics tracking. These service providers are bound to use your information solely for the purpose of carrying out the tasks we assign to them. We do not authorize them to use your data for their own marketing or unrelated activities.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, maintain your shopping cart, personalise content, and analyse website performance. Cookies help us understand how visitors interact with our website, which pages they visit, and how they navigate. You may disable cookies through your browser settings; however, this may affect website functionality or the ability to complete purchases.
5. Data Security
We use secure, encrypted systems and industry-standard protection methods to safeguard your personal information. While we take all reasonable steps to protect your data, no online system is completely immune to risks. By using our website, you acknowledge that data transmission over the internet carries inherent risks and you agree to use the website at your own discretion.
6. Your Rights
You have the right to request access to any personal information we hold about you, update incorrect details, or request deletion of your data unless we are legally required to retain it. To exercise any of these rights, you may contact us using the information provided below.
7. Updates to This Policy
We may update these Terms & Conditions and Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page, and your continued use of the website signifies acceptance of those changes.
Contact Information
If you have any questions related to our Terms & Conditions or Privacy Policy, please reach out to us at:
Email: [Insert your contact email]